Account Management

Why cannot I access the Administration section?
You can only access the administration section if you are a paid user. In Administration section you can perform the basic account administration tasks.

Account Details page lists down all your account details, company name, company id, On Demand CM Customer Id etc.
Billing page lists down all your credit card or invoice transactions.
User Management lists down all the users added into your account. (Works for Team & Enterprise Account Only)

What are the roles in User management Section?
When you add user there are 2 kinds of roles:
Administrator Role - User will Administrator Role can perform all administration, user management, account personalization and billing functions.
Member Role - All users have a basic member role. Member users cannot do administrative functions and cannot perform user management, account personalization or billing.

Can I change a role after adding a user?
Yes you can change the role any time.

Can I add any person as a user?
Yes. If they do not have an On Demand account setup, they will get an email with instructions on how to do that.

How can I set up Shared Drive?
All users within Team or Enterprise accounts will have access to shared drive and it becomes automatically enabled once they create accounts.