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Help - Sending Document

How does one send a document ?
A document can be sent  in various ways:
1) Sending a New Document to Single Party
In this case you can upload a new document and send it to a person. You can send a new document directly from clicking on "Send Document" link.
2) Sending a Saved Document to Single Party
In this case you look up a document that you had previously uploaded and saved in your My Documents folder.  You can now send it directly from clicking on "Send Document" or by selecting the document and then selecting "Send to Single Party" link.
3) Sending a New Document to Multiple Parties via Workflow
In this case you can upload a new document and send it via a workflow. You will need to create a workflow before hand to use this option.
4) Sending a Saved Document to Multiple Parties via Workflow
In this case you can send a saved document from your My Documents and send it via a workflow. You will need to create a workflow before hand to use this option and also upload and save a document in your My Documents folder.


Do I need a On Demand CM account to send a document ?
Yes. You will need a account to send/share a document with anyone. You can send the document to anyone in the world with an email address and the other party does not need to create the account.


What is difference between forms and documents ?
On Demand CM Platform is very flexible and can handle any kind of content. We typically divide content into 2 types:
1) Documents -  Static Content that you can share with any one and send for collaboration. You can upload any number of documents and save them in My Documents Folder for future use.
2) Forms  - Dynamic content which you can send to others for filling in and then signing if needed. Currently supported form types are pdf, xml and html only. You can upload any number of forms and save them in My Forms Folder for future use.

 

What are the types of documents that I can send by ondemandcm?
Currently you can send pdf, html, jpeg, bmp and PNG. We are constantly adding new document types.

 

What is Access Code?
Access Code is an added security measure to protect your documents. While sending a document, you can set up a security access code on the document. What this means is that any one who will try to view/document your sent document will need to know this access code. Access Code can be a 4 digit alphanumeric code that you give to the other party.
Please Note that setting an access code
does not gets embedded in the document itself. Access code is only added at On Demand CM level.

 

How will other party know about access code?
It is the responsibility of the Sender to let other party know about the access code. We will NOT notify the other party about the access code.

 

What would be a typical process to use the access code?
1) Sender sends a document to the other party and sets an access code as a part of it
2) Sender notifies other party by phone/email or any other medium on their own about the access code
3) Signing party/Other party gets an email with link to document
4) Signing party/Other party clicks on link and enters the access code to view the document.

 

Can I set up an access code when I am routing a document through workflow?
Yes. The only thing is that the access code will be applied to all the activities in workflow and so you should notify all the involved parties about the access code.

 

How can I save a document into 'My Documents' for future use?
You can save a document into  'My Documents' by simple uploading a document or click on Save check button when sending any document.

 

How long documents remain in 'My Documents'?
As long as you don't delete them.
 

How can I send a document to multiple parties or to a group?
To send a document to multiple parties you will need to create a workflow and route the document through the workflow.